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The physical community college library: A single institution study of the relationship between user satisfaction and library use.

機譯：體育社區(qū)大學圖書館：用戶滿意度與圖書館使用之間關(guān)系的單一機構(gòu)研究。

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As an increasing number of library resources that support community colleges become available electronically and can be accessed without having to come to a physical location, the need for the continued maintenance of the physical space of the library has come into question. Community college administrators require data about use of the library as place to inform their decision making regarding the provision of fiscal resources towards the maintenance of the physical space of the library.; The purpose of this study was to explore user satisfaction as a possible motivation for use of the physical space of the community college library. The study utilized an online library user satisfaction questionnaire called LibQUAL+ to determine user satisfaction in the area of service quality and to collect data about use of the physical library. An evaluation was made of the linear relationship between user satisfaction and physical library use, using a Pearson's Product Moment Correlation Coefficient statistical analysis.; The results of the analysis indicated statistical significance ( p.01) and a very low positive correlation (r=.35) between satisfaction and library use. The overall satisfaction mean of the participants was high (7.19 out of 9) and use of the physical library by the participants was high (over 92% of participants indicated using the physical library). The research hypothesis was accepted; however its practical significance is questionable.
機譯：隨著越來越多的支持社區(qū)大學的圖書館資源可以通過電子方式獲得，并且無需訪問物理位置??就可以訪問，因此對圖書館的物理空間進行持續(xù)維護的需求已引起人們的質(zhì)疑。社區(qū)學院管理人員需要有關(guān)使用圖書館的數(shù)據(jù)，以告知他們有關(guān)提供財政資源以維護圖書館的物理空間的決策。這項研究的目的是探索用戶滿意度，作為使用社區(qū)大學圖書館物理空間的一種可能動機。這項研究利用名為LibQUAL +的在線圖書館用戶滿意度調(diào)查表來確定服務(wù)質(zhì)量方面的用戶滿意度，并收集有關(guān)物理圖書館使用情況的數(shù)據(jù)。使用皮爾遜產(chǎn)品矩相關(guān)系數(shù)統(tǒng)計分析，評估了用戶滿意度與物理圖書館使用之間的線性關(guān)系。分析結(jié)果表明滿意度和圖書館使用之間具有統(tǒng)計學意義（p <.01）和極低的正相關(guān)性（r = .35）。參與者的總體滿意度平均值很高（9分之9），并且參與者對物理圖書館的使用率很高（超過92％的參與者表示使用了物理圖書館）。研究假設(shè)被接受；但是其實際意義值得懷疑。

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